Pinecone Research Reviews and Features

Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC

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KEY FEATURES:

> Pinecone Research sign up
> Reward types and amounts
> Product testing opportunities
> Is Pinecone Research legit?

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

• Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.

• Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.

• Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.

• Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.

• Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

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Pinecone Research Reviews (701)

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October 1, 2024 by Joyce from United States

It used to be a great site. They had quite a few surveys each month & I always qualified for the surveys they sent. Now the survey emails are spotty & it's hit or miss (more miss). And the cashout is now raised to 1000 pts. I have 900 pts. & haven't been able to cashout in months. What happened to them?

August 31, 2024 by Beverley from United States

I just checked the site and learned that they have deducted 1300 points from my account - no email or warning, they simply deducted the points that amounted to $13. I worked hard for those points and it feels like they were stolen from me. I answered every single email invitation to take a survey in a timely manner, but rarely qualified for points. I did so for more than TWO DECADES! Does Pinecone Research no longer value me because I am now 70 years old - that is age discrimination and illegal. Does Pinecone Research no longer value me because I have become disabled - that is also illegal, too. I have sent five separate emails requesting information and Pinecone Research did not show the courtesy or professionalism to respond to even one email. Careful where you spend your time - your points may be taken away without regard for your efforts, too. One would think that more than two decades of membership would have merited better than this.

August 14, 2024 by Dennis from United States

Use to be excellent, but they are going downhill. Now they send out surveys that do not even run.

July 10, 2024 by Jim from United States

Is anyone aware of the new 1000 point minimum needed to cash out? At 300 points per survey, this would take four surveys (which for me means four months) to reach that minimum. PR is unable to tell me where in their Terms and Conditions they changed that policy. I am going to ask the BBB to get the reason for me since PR can't (or won't) tell me......


Karen Scott answered my review, stating that the higher cashout amounts were put into place because IT WAS BETTER FOR THE SURVEY PARTICIPANTS. Lets analyze this:
1. How is telling people that they must wait longer to cash in better for those people? It is better for Pinecone Research as whatever expenses they incur to cashout will now be incurred less often, but NOT better for the survey people.
2. The option to wait and cash out at a higher level was always there, so if you wanted to wait until you had $10 you could do this.
3. Karen wrote in another review that they send 1-2 surveys/month. This USED TO be the case, but if I get 1 survey every other month it is alot. And those surveys I USED TO get were ones I was qualified for , so no rejections. Now I (and I assume others) get far fewer surveys and you can be screened out.

Why didn't Pinecone Research give notice that they were increasing the Cashout amounts? Why didn't Pinecone Research answer my question as to where it is in the Terms and Conditions that they can do this without notice? I suspect it is NOT in the Terms and Conditions but that Pinecone Research did not expect any pushback when they upped the cashout amounts.

This has been reported to the BBB. Unfortunately, I sent it to the BBB in Ohio, when I should have gone to the BBB in NY. BBB has forwarded my complaint to the BBB in NY, so while delayed, my complaint will not go away.

Pinecone Research I strongly suggest you get in touch with me, pay me the $6 I earned PLUS additional $20 fee I am assessing as my time charge and then I will go. Otherwise, you will spend alot more time and money answering the BBB than what doing the right thing will cost you. Remember, your own Terms and Conditions do not support your actions.

June 17, 2024 by Peter from United States

As of June 2024 they will not cash out or redeem points until you have accrued 1000 points. I have been a member there for over 10 years. It could conceivably take up to 6 months to accumulate that many points. I unsubscribed today.